Business Needs
Mini Bites Cookies, located in Clifton, NJ, specializes in producing Kosher Pareve cookies and miniatures. Their business needs include:
- Nationwide Shipping: Ability to ship cookies across the United States.
- Local Delivery: Offering delivery services to specific local areas including Monsey, Passaic/Clifton (free delivery), Teaneck, North Jersey, and Flatbush (with conditions).
- Custom Orders: Providing options for custom cookie orders and inquiries via email.
Challenges & Solutions
Tech Admire is build from ground up to be fast, powerful and delightful to use.
Mini Bites faced several challenges in their operations:
- Logistics: Efficient management of nationwide shipping and local deliveries.
- Customer Communication: Handling custom orders and inquiries effectively via email.
- Delivery Service: Ensuring timely and reliable delivery services, particularly in distant areas like Flatbush.
To address these challenges, Mini Bites Cookies implemented the following solutions:
- E-commerce Platform: Utilized WooCommerce for managing online sales, ensuring a user-friendly shopping experience.
- Local Delivery Management: Integrated Google Maps for optimizing local delivery routes and managing delivery logistics.
- Customer Engagement: Facilitated communication via email for custom orders and inquiries, ensuring personalized customer service.
Outcome
Demonstrating the value and success of our solutions’
Improved Sales
Enhanced online sales through a streamlined e-commerce platform.
Enhanced Customer Experience
Provided seamless browsing, ordering, and delivery experiences for customers.
Expanded Reach
Expanded their market reach with nationwide shipping and efficient local delivery services.